Making HR BetteR
42% of HR Leaders rated thEir HR technology implementations as failed, or not fully successful, 2 years post implementation. - Josh Bersin
Mission
The world of work is undergoing a seismic shift, unlike anything seen since the Industrial Revolution. Core aspects of professional life—where we work, how we work, and the tools we use—are being transformed at lightning speed. For today’s HR leaders, the role of guiding organizations through this disruption has never been more critical.
Expert HR Consulting for Leaders and Innovators
At HorizonHuman, we provide strategic HR consulting and personalized guidance to help organizations adapt and thrive. Whether you are:
A senior HR executive refining your HR strategy, talent model, or workforce planning.
An HR Tech founder validating your product-market fit, marketplace positioning, or pricing model.
Our comprehensive approach empowers you to turn workforce challenges into opportunities for sustainable growth.
Driving Business Transformation Through HR
In an era of rapid change, your HR function must be more than operational—it must be a driver of business transformation. At HorizonHuman, we partner with you to:
Strengthen employee engagement and performance.
Align people strategy with business outcomes.
Leverage emerging HR technologies and AI effectively.
We know the future of work can feel daunting. But with our expert consultants and collaborative approach, you can confidently lead your organization into a thriving, future-ready workplace.
“Organizations that leverage AI tools can improve employee engagement, align skills more effectively with business needs, and foster a culture of continuous learning.” - Sofia Whelan
Our Services
HR Transformation Consulting: Building Future-Ready Organizations
At HorizonHuman, we help organizations navigate complex HR transformations with clarity and impact. We cut through the noise, define your highest priorities, and design a strategic HR roadmap backed by sustainable business cases that address your most pressing workforce challenges.
Defining a Future-Proof HR Tech Stack
We specialize in guiding organizations through HR technology strategy and vendor selection. With deep expertise in AI and automation solutions for HR, we provide a structured framework to:
Evaluate and select the right HR technology vendors.
Align solutions with your strategic people strategy.
Measure ROI on HR technology investments over time.
As your Project Management Office (PMO), we ensure HR tech implementations run on time, on budget, and with a clear adoption plan for long-term success.
Setting Your HR Team Up for Success
Successful transformation requires empowered teams. We assess the impact of change on your HR team’s capabilities, skills, and operating model, and design a future-ready HR function that supports sustainable performance and organizational growth.
Coaching Leaders Through Change
Change starts with strong leadership. Our expert coaches provide actionable, hands-on guidance for leaders on:
Talent acquisition and workforce planning
Skills strategy and reskilling initiatives
Employee experience and engagement
Learning and talent development
Organizational design and workforce agility
With HorizonHuman, HR leaders gain the tools, insights, and confidence to deliver lasting transformation in the future of work.
“HR leaders must become AI experts. The CHROs of the future will lead the charge in selecting, implementing, and ensuring that AI tools are working as intended, free from bias and aligned with ethical and legal standards.” - Sarah Smart
Meet the Team
-
Sarah Smart
CO-FOUNDER
Sarah Smart is a recognized leader in talent acquisition, HR technology, and workforce transformation, with over 20 years of experience driving innovation at global organizations, including Hilton Worldwide, Accenture, and JPMorgan Chase. She is the Co-Founder of HorizonHuman, where she designs and leads HR transformation initiatives, leveraging her expertise in evaluating Artificial Intelligence and Automation solutions to optimize talent strategies and organizational effectiveness.
Throughout her career, Sarah has spearheaded AI-driven recruitment strategies, advanced HCMS implementations, and process innovations that align organizations with the evolving landscape of HR. Most recently, she led the Product Organization for Talent Acquisition at JPMorgan Chase, overseeing strategic recruitment initiatives and implementing AI-powered hiring solutions. She also led the Chase Recruiting Organization, driving operational excellence in talent acquisition for one of the world’s largest financial institutions.
Before JPMorgan Chase, Sarah led the Global Recruiting Function at Hilton, shepherding the organization through the adoption of emerging technology and supporting the expediential growth during the golden age of hospitality. Prior to Hilton, served as Associate Director of Global Leadership Recruitment at Accenture, where she led a team of 40+ executive recruiters, defining recruitment strategies and optimizing executive-level talent acquisition on a global scale.
Sarah holds a master’s degree in Organizational Behavior Studies from Columbia University and is an active board member of St. John's College. A member of the Human Centric AI Council, shaping what human-centric AI looks like in HR, she is a frequent speaker at industry events and is recognized for her expertise in AI-driven talent acquisition, workforce transformation, and HR innovation.
-
Sofia Whelan
CO-FOUNDER
Sofia Whelan is an accomplished HR transformation leader, digital strategy expert, and business innovator with over 15 years of global experience. As the Co-Founder of HorizonHuman, she helps organizations navigate the evolving human resources landscapes by designing cutting-edge workforce transformation strategies, implementing AI-driven HR solutions, and optimizing talent management processes.
Sofia is passionate about translating HR trends into impactful programs that drive business value. Throughout her career, she has worked with some of the world’s most recognizable brands, including Google, Disney, AB InBev, and Pfizer, helping them redefine HR technology strategies, develop operating models, and execute large-scale organizational transformations.
Most recently, Sofia served as Executive Director, Digital HR Strategy Leader at JPMorgan Chase, where she led the design and delivery of a Product Operating Model and Skills Strategy, shaping the future of workforce planning and talent development for one of the largest financial institutions in the world.
Prior to JPMorgan Chase, she was a Senior Manager in Human Capital Consulting at Deloitte where she advised global organizations on HR technology strategy, operating model redesign, vendor selection, and enterprise-wide transformation execution. Her expertise in change management and digital HR strategy has made her a sought-after leader.