Our team at HorizonHuman has a lot of history with AI in HR, and we were delighted to share our knowledge with Betsy Summers and her team at Forrester Research when we were interviewed for the recently published Forrester Research report: “ The AI— HR Paradox.” Forresters' in-depth research concludes that HR teams are critical yet underprepared to support organizations going through an AI transformation.

In Sarah Smart’s words: “Machine learning has been creeping around talent acquisition for a decade at this point,” and now “HR, recruiting, and talent staff must shift from ‘being concerned about how to manage the next release’ from their vendor, and move to being concerned about ‘transforming the organization.”

If you’re a Forrester member, you can access this research here